Some services are down

melon.console.amdocs-dbs.com
100.000% uptime
30 days ago
Today
melon.care.amdocs-dbs.com
100.000% uptime
30 days ago
Today
melon.selfcare.amdocs-dbs.com
97.379% uptime
30 days ago
Today
Melon MobileApp Production
100.000% uptime
30 days ago
Today
Melon Partners
99.309% uptime
30 days ago
Today
MTN notifications
99.774% uptime

Response times

Payfast Credit and Cheque Card payments | OUTAGE
99.526% uptime
30 days ago
Today
Payfast Credit and Cheque Card payments | PARTIAL OUTAGE
99.510% uptime
30 days ago
Today
Creatio - Case Management
99.993% uptime
30 days ago
Today
Contactable - KYC
99.949% uptime
30 days ago
Today
Commbox
99.931% uptime
30 days ago
Today
Production
99.592% uptime
30 days ago
Today

Previous incidents

Dec 10, 2025

melon.selfcare.amdocs-dbs.com, Melon Partners, and 1 other service are down

Downtime

Updated Dec 08 at 02:42pm EET

melon.selfcare.amdocs-dbs.com went down.

2 previous updates
Dec 07, 2025

Melon Partners and Contactable - KYC are down

Downtime

Resolved Dec 07 at 02:37am EET

Melon Partners and Contactable - KYC recovered.

1 previous update
Dec 05, 2025

Melon Partners, Payfast Credit and Cheque Card payments | OUTAGE, and 1 other...

Downtime

Resolved Dec 05 at 04:58pm EET

Melon Partners and Payfast Credit and Cheque Card payments | OUTAGE recovered.

3 previous updates
Previous updates